SHOP POLICIES

THE BASICS

I understand you are giving me memories and possessions that can never be monetarily replaced. I will check with you on any questions I have through the quilt making process and never cut more shirts than I need for your project. Any shirts unused will be returned to you intact.

DEPOSIT

A $100 non-refundable deposit is required to put your quilt order in my quilt queue. Once your payment is made, we will schedule your quilt on my calendar. The deposit will go towards the final amount owing.

RETURNS

Due to the nature of custom  quilts, I do not offer returns. I do my best to keep in constant contact with you on layout, sizing and any questions I have to prevent any miscommunication.

SHIPPING

I use USPS with tracking and insurance to ensure your package gets to you safely. I do everything I can to ensure your quilt makes it back to you. When signing my intake form, you understand that once I mail the box to you, Golden Dog Quilts is no longer responsible for the package.